USAG Baden-Württemberg
Army Community Service

Heidelberg Location
Community Support Center, Bldg. 3850
DSN: (314)370-6883/6975
CIV: +49(06221)57-6883/6975

Mannheim Location
Sullivan Barracks, Bldg. 246
DSN: (314)385-3101
CIV: +49(0621)730-3101

ACS Annex
Patrick Henry Village, Bldg. 4531
DSN: (314)388- 9047
CIV: +49(06221)338-9047

HOURS OF OPERATION

Heidelberg Location
Mon-Wed, Fri: 8 a.m.-4:30 p.m.
Thu: 11 a.m.-4:30 p.m.
Closed Weekends and U.S. Federal Holidays

Mannheim Location
Mon-Wed, Fri: 8 a.m.-12 p.m.; 1-4:30 p.m.
Thu: 1-4:30 p.m.
Closed Weekends and U.S. Federal Holidays

ACS Annex
Mon-Wed, Fri: 8 a.m.-12 p.m.; 1-4:30 p.m.
Thu: 1-4:30 p.m.
Closed Weekends and U.S. Federal Holidays

...in Partnership with The Wounded Warriors in Transition Unit (WTU)

The Soldier & Family Assistance Center (SFAC) provides specialized services to support the needs of Warriors in Transition (WT) and their Families. The SFAC provides a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing. These centers provide traditional ACS services tailored to the needs of WTs and their Families as well as transition services, child care, educational counseling, military personnel and alcohol and drug services coordination to support WTs and their Family members as they transition back to duty or to the civilian life. 

The SFAC will work with USAG Baden-Württemberg services and programs to provide a seamless transition and prevent unnecessary procedural delays, and promote conditions that facilitate Soldiers' physical, mental and spiritual healing process.

SFAC Services provided include:

• Financial support and counseling
• Military personnel benefits assistance
• Outreach to Soldiers and their Families
• Social services assistance and coordination
• Information and referral
• Child, Youth and School Services
• Traumatic Service member group life insurance assistance
• Wounded Warrior Program
• Army Career Alumni Program
• Education and employment support

Helpful Online Resources:
Army One Source: www.armyonesource.com
Department of Veteran Affairs: www.va.gov
Army Wounded Warrior Program: www.AW2.army.mil

Wounded Soldiers and Family Hotline: 1-800-984-8523
Overseas DSN: (312)328-0002
Email: wsfsupport@conus.army.mil

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