WELCOME and WILLKOMMEN!

Moving is a fact of Army life. Relocation Readiness has been an integral part of ACS since 1965. This program is designed to assist Soldiers and Families with transfers and relocations throughout the tour cycle. Workshops, counseling and support focus on pre-moving planning, moving and settling into a new community. We are here to help answer the questions you may have about your new home. To get a first impression, sit back and view the following "Welcome to Germany" e-video clip:

Click here for Relocation Services you can utilize after you move to Heidelberg.

Below is information you should know before you move.

Sponsorship: Apply for a sponsor today. A sponsor can help you and your Family get acquainted in your new community and can help you find all the local resources, both military and civilian. EASI-Gate (European Assignment/Sponsorship Integrated Gateway) is the one-stop real time web-based portal for Soldiers on orders to Europe. DOD civilians, contractors and military of other services should contact the gaining agency or Heidelberg ACS directly to request a sponsor.

If you have been selected by your unit to sponsor a newcomer, you will be the link to their new unit, installation, and community. Check out eSAT (eSponsorship Application & Training) or call ACS to sign up for the sponsorship training “Heidelberg Sponsors - Ambassadors for Readiness”

Moving children: Moving Families and changing schools is not easy, but the Heidelberg Housing office and DoDEA schools will assist you after your arrival.

Moving pets: Pets are part of your household and they are very essential to the well-being of families. Click here for information on traveling pets and kennels. Also, make sure to follow pet guidelines.

Need more information? Contact our ACS Welcome Center
E-mail: Heidelberg Relocation
Telephone: From the U.S. DSN (314)-370-6883/6975
From the U.S. CIV 011-49-6221-57-6883/6975
From within Germany: DSN 370-6883/ 6975/8014
From within Germany: CIV 06221-57-6883/6975